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How to create an App Password in Office 365?

Important: Your administrator might not allow you to use app passwords. If you don't see App passwords as an option, they're not available in your organization.

When using app passwords, it's important to remember:

  • App passwords are autogenerated, and should be created and entered once per app.
  • There's a limit of 40 passwords per user. If you try to create one after that limit, you'll be prompted to delete an existing password before being allowed to create the new one.

Create new app passwords​

During your initial two-factor verification registration process, you're provided with a single app password. If you require more than one, you'll have to create them yourself. You can create app passwords from multiple areas, depending on how two-factor verification is set up in your organization.

For more information about registering to use two-factor verification with your work or school account, see Overview for two-factor verification and your work or school account and its related articles.

You can create and delete app passwords from the Additional security verification page for your work or school account.

  1. Sign in to the Additional security verification page, and then click on App passwords.

Addition Security Verification

  1. Select Create, type the name of the app (Clodura.AI) that requires the app password, and then select Next.

Create App Password

  1. Copy the password from the Your app password page, and then select Close.

Copy App Password

  1. On the App passwords page, make sure your app is listed.

App Password

  1. Open the app you created the app password for (for example, Outlook 2010), and then paste the app password when asked for it. You should only have to do this once per app.

To delete an app password using the App passwords page 6. On the App passwords page, select Delete next to the app password you want to delete.

Delete App Password

  1. Select Yes to confirm you want to delete the password, and then select Close. The app password is successfully deleted.

Create and delete app passwords using the Office 365 portal​

If you use two-step verification with your work or school account and your Microsoft 365 apps, you can create and delete your app passwords using the Office 365 portal.

To create app passwords using the Office 365 portal

  1. Sign in to your work or school account, go to the My Account page, and select Security info.

  2. Select Add method, choose App password from the list, and then select Add.

Add Method

  1. Enter a name for the app password (Clodura.AI), and then select Next.

Create App Password

  1. Copy the password from the App password page, and then select Done.

  2. On the Security info page, make sure your app password is listed.

App Password

  1. .Open the app you created the app password for (for example, Outlook 2016), and then paste the app password when asked for it. You should only have to do this once per app.

To delete app passwords using the Security info page

  1. On the Security info page, select Delete next to the app password you want to delete.

Delete App Password

  1. Select Ok in the confirmation box. The app password is successfully deleted.

If your app passwords aren't working properly Make sure you typed your password correctly. If you're sure you entered your password correctly, you can try to sign in again and create a new app password. If neither of those options fix your problem, contact your organization's Help desk so they can delete your existing app passwords, letting you create brand-new ones.